FREQUENTLY ASKED QUESTIONS

1. What types of cleaning services do you offer?

We offer a wide range of professional cleaning and maintenance services, including:

• Pressure Washing

• Kitchen Hood Cleaning

• Janitorial Cleaning

• Ground Maintenance

• Window Cleaning

• Upholstery Cleaning

• Marble Polishing

• Floor Stripping and Waxing

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2. Are your cleaning services available for both residential and commercial properties?

Yes. We service both residential and commercial properties. Whether you need regular office cleaning, deep kitchen maintenance, or a one-time exterior wash, we have the expertise and equipment to handle jobs of any scale.

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3. Do you provide free estimates or consultations?

Absolutely. We offer free, no-obligation estimates. After assessing your cleaning needs, we’ll provide a detailed quote and service plan tailored to your property.

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4. Is your team insured and trained?

Yes. All our staff members are fully insured and professionally trained. We prioritize safety, quality, and compliance with industry standards in every service we provide.

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5. How often should I schedule services like hood cleaning or floor waxing?

• Kitchen Hood Cleaning: For commercial kitchens, we recommend quarterly service (or as required by health regulations).

• Floor Stripping and Waxing: Frequency depends on foot traffic—typically every 3 to 6 months for high-traffic areas.
  We’ll gladly assess your specific needs and recommend a suitable schedule.

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6. What areas do you service?

We provide services across Guam. For areas outside our standard service zone, feel free to contact us—we may still be able to assist.

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7. Do you use environmentally friendly products?

Yes. We prioritize the use of eco-friendly and non-toxic cleaning agents wherever possible to ensure safety for our clients, their families, and the environment.

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8. How long does a typical service take?

The duration varies depending on the type and size of the job. For example:

• Pressure Washing may take 1–4 hours depending on the surface area.

• Janitorial Cleaning and Upholstery Cleaning can vary based on room or furniture size.
  We’ll provide time estimates during your consultation.

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9. Do I need to be present during the service?

That is entirely up to you. Many of our clients provide access instructions in advance. We are fully insured and our staff are trustworthy professionals, so you can have peace of mind if you are away during service.

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10. How do I book a service or get more information?

You can reach us via phone, email, or our website contact form. Our customer support team will respond promptly to schedule your service, answer questions, or provide further information.